The Notifications Engine - Know when something important happens
The Notifications engine keeps you informed about tasks and events that occur within the system. Just like Facebook alerting you to a 'friend request', in Contensis you'll receive an authorisation request.
Notifications are used in many areas of Contensis and are entirely configurable - the notifications can even be localised into different languages.
If you want to change the email templates to meet your branding guidelines, they can be changed using the localisation framework.
Notifications
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Content Checked Out
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Content Checked In
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Submit for Authorisation
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Authorisation Declined
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Revoked Submission
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Pass To a User
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Content Published
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Requires Review
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Expiry Imminent
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Content Expired
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Link Failed
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plus many more
A typical email received when content has been submitted for approval.
To the right is an example workflow notification that Bob has received after one of his colleagues has submitted a new article for approval. As you can see we get a full screenshot of the page as well as details such as who submitted the content, when it was created and who last authorised the page.
If you are concerned about space on your email server, the images are not attached to the email, they are stored in Contensis. For those who know what SMTP is, the notifications engine uses standard SMTP protocols to send email.
A typical email received when content is due for review.
If you have editing permissions for an item scheduled for review, notifications can be set to alert you - see the screenshot to the left.
You will also see a notification on your dashboard when you log-in but this an additional call to action to ensure that content is reviewed and kept up-to-date.
The thumbnail of the page in the notification can be set as a full size screenshot. We have found that clients configuring notifications in this way see an improved workflow as content can be reviewed and authorised directly from the email.
In order to approve directly from an email you'll need to configure Active Directory integration.
The administrative interface for email notifications.
Notification Administration
The administration screen is where you tailor the notifications specifically for your organisation.This allows you to turn certain notifications on or off globally and decide the policies for who receives each of the different notifications.